Terms & Conditions

1. Introduction

These Terms & Conditions govern all bookings made through RomaeTravel. By booking any service, you agree to the terms outlined below.

All bookings are subject to availability.

Full payment is required at the time of booking to confirm your reservation. Payments are securely processed through our booking system.

Once the booking is completed, you will receive a confirmation email and voucher with all relevant details.

Cancellation policies vary depending on the selected tour or service.

Most experiences offer free cancellation up to 24 hours before the scheduled start time. After this period, cancellations are non-refundable.

Please refer to the specific cancellation policy indicated at the time of booking.

Requests for changes must be made at least 24 hours before the scheduled service.

We will do our best to accommodate changes, but availability cannot be guaranteed.

Failure to show up at the designated meeting point at the scheduled time will be considered a no-show and no refund will be issued.

It is the customer’s responsibility to arrive at the meeting point on time.

Detailed meeting instructions are provided in the booking confirmation and voucher.

RomaeTravel is not responsible for delays or cancellations caused by events beyond our control, including but not limited to:

In such cases, we will offer alternative solutions where possible.

RomaeTravel acts as an intermediary between customers and service providers.

We are not liable for injuries, losses, damages, or delays occurring during the experience.

Participation in tours is at your own risk.

Customers are responsible for ensuring they are physically able to participate in the booked experience.

Please inform us in advance of any medical conditions or special requirements.

For private transfers:

Prices are subject to change without notice until the booking is confirmed.

For any inquiries or assistance, please contact us via the details provided on our website.

By completing a booking, you confirm that you have read, understood, and accepted these Terms & Conditions.